Trust: “We are Starting our Third Project…”

by | Jul 14, 2017 | Trust

“We are starting our third project with Sun Design, and the reason we keep coming back is very simple – trust. From the very beginning of the design process up through the final walk-through, Sun lives up to their reputation as a firm that stands behind their word and delivers on their promise to make us a priority until every last item is finished. Our designer, Katie Coram, has been with us on all three projects and her gift is the ability to listen to what inspires us and take design elements from pictures and samples and bring them together into a vision that fits our space and our budget. Her knowledge of the universe of design elements available is incredibly deep, and she has a knack for delivering a luxe look for a less than luxe price tag. Katie continually comes up with designs that are exactly what I wanted, only better.”
– Holly Piper, Client

“Holly is a young mom. She’s an excellent decision maker and is very transparent about her opinions on things so that we know if it’s not for her, we move along. I would describe walking into Holly’s house like walking into a Kate Spade store. She is not afraid of color or mixing metals or styles, and she does it in the most tasteful way. It’s hard to tell that she even has young children living in her house. Her eclectic sense of classic and contemporary, blended with a deep appreciation for her Kentucky roots, fills my heart with gladness every time I’m in her home.”
– Katie Coram, Lead Designer

Katie has worked on three projects with Holly and her husband Billy over the last three years. They have trusted Sun Design with all their upstairs bathrooms, and now their basement. Holly was one of Katie’s first clients, who worked as a specialty designer with an architect on Holly’s master bath to pick out finishes. Katie had such a great time selecting various colors and products with Holly. Holly was adventurous with her selections, and Katie was instantly drawn to her as a client.

The excitement on the first project was sullied by a less-than-positive experience when the design was priced and came in over budget. Being in the design-build industry for nearly 30 years, having a process to identify and solve problems that arise, quickly, has become essential.

Sun Design called a “yellow flag” meeting to pull the whole team together to see how the plans could be value engineered, to get the clients what they wanted within budget. After many hours of brainstorming, multiple solutions were identified and the plans were slightly altered to include more cost-efficient cabinetry and similar tiling that was more affordable to the design. Time and time again Sun Design has found it’s the way issues are handled, when they do arise, that really instills that trust.

The Pipers called Sun Design exactly a year later to do their sons’ bathroom and the guest bathroom. Katie had been promoted to lead designer and was excited to grow into this new position with the Pipers. Katie redesigned both bathrooms and worked with a new specialty designer on the selections. The finishes selected were innovative, fun, and most unique. This time the design came right within budget on the first try, and had no problems going to the building contract.

Since the 2nd project was so seamless, Holly reached out to Katie a few months later stating that she was thinking about redesigning her basement. Again, exactly a year after completion of her 2nd project, the Pipers were ready to start on the basement. This is a much bigger project than the bathrooms.

The walls are being torn down and the layout is completely changing, with a lot of really cool architectural details. We are adding a Theater room with built-in cabinetry and a textured Soelberg feature wall, using Stikwood in the surrounding niches. The wet bar will have a live-edge walnut top and two-zone bar refrigerator to accommodate juice and soda for the kids, as well as wine for the adults.

We also worked around the existing structural poles to create a really cool seating area in the middle that connects the theater room and the bar, and made the best out of standard basement dropped ceilings by creating a series of tray ceilings for visual interest.

Trust built this relationship and is the foundation for reinventing this family’s home that will create lasting memories for many years to come.

About the writer:
katie coram Katie joined Sun Design in 2014, bringing over a decade of experience in the Interior Design industry. She is accomplished at recognizing her client’s vision, and prides herself in her ability to deliver innovative, creative design solutions. Read more about Katie and our design team here.

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We were thrilled with the work performed by Sun Design. We had used a different contractor to build a porch and it was an awful experience with long delays, so we were cautious. The Sun Design team listened to all our needs, presented multiple options to meet those needs at different price points, and delivered on time and on budget for our first floor renovation. They are exceptional at communicating with their clients on what to expect during each stage of the journey and carry our strongest recommendation.

Brendan Mahon



10/10 would highly recommend Sun Design. We found our kitchen layout was too small and wasn't working for us. We told Sun Design what our issues were and what was important to us, and their amazing design team created the kitchen of our dreams. It turned into a whole first floor transformation, moving kitchen, dining room, and living room around to a configuration that worked best for us.

Ashley Norman



I am a HUGE fan of Sun Design! The first time that we worked with them was over 15 years ago. We were ready to have a deck built, but not just any deck, and of course, Jeremy was the designer at that time and I remember how he went about designing it so that it looked like "part of the house" - It is beautiful. We recently refurbished it, and it looks absolutely beautiful!

Josie Zamolyi Caldwell



Sun Design transformed our "cookie cutter" house into a spectacular, unique home. Working with Ericka was a delight - her confidence and fun personality made the process enjoyable. Ours was a complete remodel - kitchen, family room, powder room, upstairs bathrooms, and some primary bedroom work. We loved working with Sun Design so much that we will be working with them again in the future when we are ready for an addition that will add a garage and in-law suite. Highly recommend!

Patti Ahlstrom



SunDesign came up with a creative design for our screened-in porch that beautifully fits into our existing landscape. Project was executed on budget and their craftsmanship is superb. Their responsiveness to a warranty issue we had with the door was immediately addressed. We highly recommend SunDesign — their teams are awesome to work with.

Gisela Ulmschneider



We had a fairly big project to build out part of our house. Sun Design has done a phenomenal job so far. We are getting close to complete. The design process was very collaborative and the execution of the build has gone well so far. Every part of the experience has been top quality and the team we are working with is amazing. The team is expensive but they are able to walk you through where every cent goes and why and they will look at different options to try to help reduce cost. They are well worth every penny. I would want to use Sun Design for any future projects and I highly recommend them.

Jen Navarro



Maryam and Jeff from Sun Design home care department are great to work with. Maryam is very responsive and attentive to all my inquiries. Jeff is my to go guy whenever I need work or maintenance in my property, very professional and thorough with his work. I have been a satisfied customer for 2 years now.

Brigitte Siegall



Sun Design handled the renovation of our large basement several years ago. We finished our laundry room and added two walls of built in cabinets, reconfigured a storage room and run-down kitchen into a guest room and sitting area, and finished a large rec room. Everything was redone - the floors, walls, ceilings, electrical work, etc. Sun Design did a terrific job - the rooms look wonderful. Our house was built in 1962 and we had a number of glitches along the way. But Sun Design made sure that, at the end, everything looked and worked properly. I highly recommend them.

Susan Louis



I have been working with Sun Design for over 15 years. They are a great company to work with, very friendly and professional staff. They are very clean, responsive, respectful of your property and I have nothing but the great things to say about Sun Design.

Goran Zukic



This review is to introduce you to Sun Design services and to recommend them for your next project. We used Sun Design for a deck – sunroom redesign, and the end result exceeded our expectations. Sun Design is easy to work with, thinks creatively, and effectively communicates ideas to enhance projects, and thus Sun Design has my highest endorsement. The staff is knowledgeable, courteous, and friendly. They truly care about every aspect of the projects they do. They arrive on time and leave the place spotless when the work has been completed.

H. Milton Richardson

Our experience with Sun Design has been nothing short of wonderful. From our initial meeting with Craig to working closely with Morgan & Emily, every stage of the design process has been refreshingly easy despite the fact that our kitchen restructure was complex. With thoughtful consideration to our 124-year-old home, Sun Design presented plans that maintained the character of our farmhouse & resolved issues with functionality & form— all while respecting our desired budget & overall objective.

Sarah & Erkan Orman

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